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Latest Insights
Practical guidance, case analysis and expert commentary from Jon Lang on mediation, negotiation and dispute resolution.


Compulsory mediation – lessons from Kumar v L.B. of Hillingdon: a personal perspective
The judgment of Mrs Justice Collins Rice in Kumar v L.B. of Hillingdon [2020] EWHC 3326 is, to my mind, essential reading, particularly given the present debate around compulsory mediation.

Jon Lang
May 10, 2021


Mediation advocacy and the common firefly
Given the benefits a good plenary session can bring, it would be a great pity if they became synonymous with heat rather than light. Enthusiasm for plenary sessions would wane and they would become a less accepted part of the mediation process and that, I have no doubt, would be a regressive development in the field of ADR.

Jon Lang
Jan 12, 2020


Good faith in mediation – pillar or platitude?
Good faith is a term one often hears at a mediation. In the morning, as an indication of a party’s good intentions; in the afternoon, as something that is lacking. Whatever the context, good faith easily falls within the top ten commonly used phrases in mediation, regardless of whether or not a good faith obligation is included in the mediation agreement the parties sign.

Jon Lang
Jun 9, 2019


64 terabytes of pure empathy
As we all know, the science described as Artificial Intelligence (AI) concerns the endowing of computers with the capabilities of human intelligence. When I hear the term AI, I think robots. I also think about blockbuster movies that have robots taking over the world causing mass destruction. Scary stuff.

Jon Lang
Apr 4, 2019


7 August 2019 – a turning point for international mediation?
The Singapore Convention on Mediation, as the United Nations Convention on International Settlement Agreements Resulting from Mediation will be known, was adopted by the United Nations General Assembly on 20 December 2018, and will be open for signature at a signing ceremony in Singapore to be held on 7 August 2019.

Jon Lang
Feb 1, 2019


You probably had to be there…
Mediation is a serious business! Indeed, no-one takes it more seriously than me. Yet, every serious endeavour has its moments of comedy, moments that bring a reflective smile to my face whilst travelling home.

Jon Lang
Jan 1, 2019


‘Unambiguous impropriety’ in mediation
At mediator school many years ago, I was taught that ‘measured diplomacy’ was the most appropriate style of dialogue between parties, positional bargaining was counter-productive (and could easily be trumped by a more principled approach) and as for the making of threats of any kind, well that was just plain silly. And then I started mediating!

Jon Lang
Jan 2, 2017


Release provisions and their interpretation: known unknowns and unknown unknowns – limits on the ‘cautionary principle’?
At some point during a mediation, parties will turn their attention to the scope of the release one or more of the parties will enjoy in return for reciprocal obligations (usually an agreed payment) they have assumed as part of the overall deal.

Jon Lang
Jan 10, 2016


Sanctions – not just for the winners
On the second day of a costs assessment hearing following a clinical negligence action against Buckinghamshire NHS Trust, the costs to be allowed to the claimant were agreed. However, an argument over the costs of the assessment ended up before Master O’Hare.

Jon Lang
Jan 2, 2016


Don’t ’empty chair’ the Plenary
After a few decades of largely unchanged mediation practice, some practitioners have begun to wonder whether there is anything beyond the tried and tested (and very successful) mediation model most of us have been working with for years.

Jon Lang
Sep 14, 2015


Confidentiality – a bit of a bloomer!
This Update highlights a few confidentiality issues to have arisen recently as well as an interesting decision in which sanctions were not imposed on a party despite its unreasonable refusal to mediate.

Jon Lang
Jun 1, 2015


The contractual framework underpinning a mediation
This Update mentions a few cases which raise some interesting practical points for those practising in the field of ADR.

Jon Lang
Feb 2, 2015


Financial Times Business Questions
Disputes are a headache for any business. They not only divert time and money, but the outcome is never certain. It is not surprising, therefore, that the purchaser wants a discount, no doubt reflecting worst-case scenarios. If unacceptable, propose something else.

Jon Lang
Oct 25, 2013


Growth in the use of Mediation in the Public Sector
There can be few more challenging areas in which to mediate than the public sector. Often, there is not just a contractual issue to resolve, but a statutory backdrop and political dimension to contend with too!

Jon Lang
Sep 1, 2013


Ethics in Mediation | Repeat Work
It’s Monday morning. A big day for two businesses. They have been slogging it out in the courts but have agreed to mediate. Both parties have arrived early. They have acknowledged one another and embarked on some small talk but are now in their ‘corners’ of the reception area of one side’s law firm (the home team).

Jon Lang
Mar 28, 2013


Ethics in mediation
Ethics in mediation was the subject of a lively debate at the CIArb’s Mediation Symposium which took place on 25 October 2012.

Jon Lang
Nov 11, 2012


Putting the cart before the horse – not so daft after all!
At an opening session of a mediation a few weeks ago, one side presented the other with two pieces of paper – settlement option one and settlement option two. What is this heresy, I thought! No argy bargy? No explanation of why complete victory was a dead cert? Just the deal. In fact a pair of deals.

Jon Lang
Oct 1, 2012


Oil on Troubled Waters…..
....is the title of the Update section of the March/April 2013 edition of the Procurement and Outsourcing Journal which describes (anonymously) a dispute I had the privilege of mediating.

Jon Lang
Jan 14, 2012
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